CASE STUDY
Creative Cabinetry Solutions
Services: AI Chatbot, Web Design / Dev.
The Problem
Creative Crafts and Furniture’s custom cabinet division thrived, leading to the creation of a dedicated business—Creative Cabinetry Solutions.
With this growth, Creative Cabinetry Solutions needed a sophisticated web presence that not only reflected their aesthetic values but also elevated their Customer Experience Management (CXM) capabilities. To achieve this, they turned to OnAir Applications.
The Solution
OnAir Applications delivered a complete web presence tailored to the high-end craftsmanship of Creative Cabinetry Solutions. We designed an elegant website with CXM as a central focus, ensuring that the online experience met the standards of their distinguished brand. Our comprehensive service covered three key areas:
- Presence: We provided website design and development, logo design, and content creation to highlight their expertise and craftsmanship.
- AI Chabot: To enhance Customer Experience (CX) , we implemented a generative AI chatbot for 24/7 support and an online quote form with image upload capabilities, making it easy for customers to communicate their needs.
- Ongoing Support: We continue to support Creative Cabinetry Solutions with reliable website hosting, maintenance, and regular chatbot updates to ensure optimal functionality and a seamless customer experience.
Through this partnership, Creative Cabinetry Solutions now enjoys a robust web presence that enhances both aesthetics and customer interaction.
